BHOM Migration Services

Migrate from Truesight Operations Management to BMC Helix Operations Management

Maximize Uptime, Minimize Disruption

Are you facing the end-of-life of BMC TrueSight Operations Management (TSOM) or BMC Proactive Performance Management (BPPM)? Our BHOM Migration Services ensure a smooth transition to BMC Helix Operations Management (BHOM) while minimizing disruptions to your business.

BMC Helix Operations Management provides you the option to choose a SaaS or On-Prem deployment based on your organization goals.

Our Migration Process

Analyse and Design: Assess your current TSOM or BPPM environment, develop a tailored migration plan, and identify potential challenges.
Prepare for Migration: Setup BHOM with AIOPs before starting the migration on containerized platform such as OpenShift, Tanzu, Azure, AWS and Vanilla K8’s
(We also provide services for setting up containers from scratch for seamless migration) – You can contact us for DevOps practice as well.
Migration Execution: Migrate monitoring policies, event management rules, event views & dashboards, and reports; Establish OOB incident ticket integration with BMC Helix ITSM or ServiceNow ITSM.
Validation and Delivery: Thoroughly test the migrated environment and provide post-migration support.

What's Included

Migration Approach with no downtime so that you can easily transition from TSOM to BHOM.
Migration of monitoring configurations, event management rules, and policies.
Migration of dashboards and reports.
Migration of Integrations.
Migration of Authentication & Authorization Policies.
Integration with BMC Helix ITSM or ServiceNow ITSM.
Up to seven days of post-migration support.

Expert Migration Team: Our skilled professionals handle the entire migration process, from as-is assessment, planning to execution.
Seamless Transition: Minimize downtime and disruptions with our proven migration methodology.
Enhanced Capabilities: Leverage the advanced features of BMC Helix Operations Management (BHOM) powered with AIOP’s and Helix Chat GPT

What You Provide

Access to monitoring and event management administrators.
Subject matter experts for your environment.
Necessary system access and privileges.
Performing functional testing.
Required licenses.

Benefits of Our Service

Reduced downtime: Minimize business disruptions during the migration process.
Optimized operations: Leverage the advanced features of BMC Helix Operations Management (BHOM).
- Use BMC AIOps to predict and proactively address potential problems
- using advanced analytics and machine learning:
  - Open integrations
  - Dynamic enrichment
  - Service-centric monitoring
  - Event noise reduction
- Support the business in the modernization efforts
- Retain and enhance on previous investment
- Comprehensive coverage of hybrid cloud environment as modernization efforts progress
- Simplified approach to providing optimal service health
Improved performance: Enhance service visibility and incident management.
Expert guidance: Benefit from our deep expertise in BMC Helix and migration best practices.

Ready to embark on your migration journey? Contact us today to schedule a consultation to embark on a seamless transition to BMC Helix Operations Management (BHOM).